Shipping policy

Shipping Areas

We ship to Germany and other European Union countries.

Delivery Times

Orders are delivered within 5–10 business days from confirmation of purchase. Business days exclude weekends and public holidays.

Shipping Costs

Free shipping on all orders.

Discreet Packaging

All orders are shipped in plain, unmarked packaging with no indication of contents on the outside.

Order Processing

Orders are processed within 1–2 business days before dispatch. You will receive a confirmation email with tracking information (where available) once your order ships.

Delays

Occasional delays may occur due to customs, carrier issues, or high order volume. We'll notify you by email if your order is significantly delayed.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the stated timeframe, contact us at elanfemme1@outlook.com with your order number so we can investigate and resolve it.

Contact Us

Questions about shipping? Reach us at elanfemme1@outlook.com